The ins and out of why it works
In today's data-driven market, every customer interaction is an opportunity for precision improvement. Depending on your industry you can expect examples like this. [1]
Quick Response Impact
Did you know that businesses responding to feedback within 24 hours see up to a 30% improvement in customer loyalty? [2]
83%
Loyalty hike for instant response
95%+
Cut in response time delays
$15.5 Billion
Projected chatAi market for instant response
Our systems are always on! Get what you need to know highlighted, remedy quickly and most importantly measure impact of each change with trend builder.
The overexposure of 5 stars
In the competitive retail landscape is filled with mindless 5 star review buttons. Customer sentiment is much complex than what you can define in 5 points.[3]
80%
Of customers click 5 stars and be done with it
23%
Only 23% of companies use social media as a tool to collect and analyze data. Gartner
75%
Customers feel its too much work to write review after they have already given enough time buying/researching the products.
We are transforming how giving reviews feels less like work and more like conversation with a friend.
Elegant Implementation
From question text to response styles we have thought of everything to make your customers feel welcome and your business to feel supercharged!
Zero Friction Integration
- Our existing feedback collector can be deployed with just 2 clicks
- No additional training required, we have made it super easy to understand
- Native integration with existing channels, about half of world uses Meta products. Meaning your customers are already on the platform where we converse[4]
Real-Time Intelligence
- Issues caught and responded in same-day
- Automated trend detection, every response will be counted to build you accurate trends
- Automate follow ups depending on simple filters or proactively share marketing messaging
The Impact
While traditional surveys capture barely 5-8% of customer feedback, our solution consistently achieves 45-60% engagement rates. This isn't just more data—it's better data, delivered faster.